כניסההרשמה
חזרה

Customer Success Manager

Optimove
שכר לא צויןTel Aviv , היברידימידמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 12 שעות

Optimove’s Enterprise Customer Success Manager builds long-term relationships with enterprise clients and advises them on getting value from the platform. The role involves working with senior stakeholders, planning for customer success, and helping clients achieve measurable business impact.

מה תעשו

  • Manage enterprise customer relationships as the primary contact and strategic advisor.
  • Help clients increase platform adoption and achieve measurable ROI.
  • Build relationships with senior stakeholders and present insights and recommendations.
  • Represent customer feedback internally and collaborate with Product, R&D, and other teams.
  • Lead quarterly business reviews, success planning, and customer enablement.
  • Identify risks, resolve issues, and advise clients on best practices and new capabilities.

דרישות

  • At least 2 years of experience in Customer Success, Account Management, or Consulting in a B2B SaaS environment.
  • Experience managing enterprise accounts and engaging directly with VP- or C-level executives.
  • Strong presentation, facilitation, and communication skills in English.
  • Strong analytical and problem-solving abilities, including translating complex data into actionable insights.
  • Ability to manage multiple priorities in a structured and organized way.

תנאי סף

  • At least 2 years of experience in a customer-facing role in a B2B SaaS environment
  • Experience managing enterprise accounts and engaging directly with senior executives
  • Communication skills in English
Customer SuccessB2B SaaSEnterprise Account ManagementExecutive Stakeholder ManagementPresentation SkillsData Analysis