כניסההרשמה
חזרה

Onboarding Manager- Mid Market & Enterprise team

Connecteam
שכר לא צויןTel Aviv District, Israel, היברידימידמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 9 שעות

Own the onboarding journey for mid-market customers, managing implementations, project timelines, training, and adoption of Connecteam. Work with customer stakeholders and internal teams to help customers implement the platform and achieve business outcomes.

מה תעשו

  • Own end-to-end onboarding projects for mid-market customers.
  • Lead discovery and system characterization sessions to understand customer workflows and requirements.
  • Manage project timelines, milestones, dependencies, risks, and customer commitments.
  • Deliver tailored training and enablement sessions for admins, managers, and frontline employees.
  • Support technical setup, integrations, and configuration with internal teams.
  • Drive customer adoption and improve onboarding processes.

דרישות

  • Fluent English, spoken and written.
  • Fluent Hebrew, spoken and written.
  • 3+ years of experience in B2B SaaS customer-facing roles such as Customer Success, Implementation, Onboarding, Account Management, or Technical Account Management.
  • Proven experience managing SaaS implementations, onboarding projects, or technology adoption journeys.
  • Experience working directly with Israeli customers or stakeholders.

יתרון

  • Experience managing mid-market or enterprise customers with multiple stakeholders.
  • Experience with integrations, technical setup, or complex software implementations.

תנאי סף

  • Fluent English, spoken and written
  • Fluent Hebrew, spoken and written
  • 3+ years of experience in B2B SaaS customer-facing roles
  • Experience managing SaaS implementations, onboarding projects, or technology adoption journeys

הטבות

  • Training and development
  • Weekly happy hours
  • Holiday parties
Project ManagementSaaS ImplementationCustomer OnboardingStakeholder ManagementCustomer TrainingIntegrations