Enterprise Account Manager
Papaya Global
שכר לא צויןHerzliya, Herzliya, Israel, מהמשרדסניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 9 שעות
Manage and grow relationships with enterprise clients, supporting revenue growth, service delivery, and partnerships. Work with internal teams and Sales to address client needs, contribute to RFPs, and improve account outcomes.
מה תעשו
- Build client relationships, manage partnerships, and coordinate with internal teams to resolve escalations and meet SLAs.
- Identify upsell and cross-sell opportunities and support implementation of new solutions.
- Address client needs, resolve issues, and conduct regular business reviews.
- Contribute to RFPs and RFIs, including proposals and customer presentations with Sales.
- Monitor account health, KPIs, risks, and opportunities, and address challenges.
- Use AI tools and account management best practices to improve planning, customer communications, and operational efficiency.
דרישות
- Bachelor's degree in Business, Marketing, or a related field.
- 5+ years of experience in Account Management or Customer Success roles.
- Strong sales acumen and a demonstrated track record of growing existing customer accounts.
- Knowledge of Payroll, HRIS, or Fintech industries.
- Proficiency with CRM software, project management tools, and AI-powered productivity solutions.
תנאי סף
- Bachelor's degree in Business, Marketing, or a related field
- 5+ years of experience in Account Management or Customer Success roles
Account ManagementCustomer SuccessCRMPayrollHRISFintechAI toolsRFP