חזרה

IT Support Specialist

Cato Networks
שכר לא צויןTel Aviv District, Israel, היברידימידמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 10 שעות

Provide technical support to Cato employees worldwide, troubleshooting hardware, software, network, and access issues. Manage employee onboarding and offboarding, support internal IT systems, and work with Systems and Security teams to improve workflows.

מה תעשו

  • Provide first-line technical support to employees across global offices.
  • Troubleshoot hardware, software, and network issues on macOS and Windows.
  • Support Microsoft 365, Slack, Zoom, and other SaaS platforms.
  • Provide AV support for conference rooms, including Zoom Rooms and Polycom systems.
  • Administer cloud infrastructure components, including Azure AD/Entra ID, Intune, Kandji, and AWS services.
  • Lead employee onboarding and offboarding, including provisioning, access governance, and device setup.

דרישות

  • At least 3 years of experience in IT support or a related technical role.
  • Hands-on experience with Azure, Entra ID, and Microsoft 365 cloud environments.
  • Troubleshooting experience with Windows and macOS laptops and mobile devices.
  • Understanding of networking fundamentals, including firewalls, Wi-Fi, and VPN technologies.

יתרון

  • High-tech or startup experience.
  • Experience with endpoint management tools such as Intune or Kandji.
  • Knowledge of IT automation or scripting with PowerShell or Python.
  • Familiarity with IT knowledge-base and documentation processes.

תנאי סף

  • At least 3 years of experience in IT support or a related technical role
  • Hands-on experience with Azure, Entra ID, and Microsoft 365 cloud environments
IT SupportAzureEntra IDMicrosoft 365macOSWindowsNetworkingIntune