Customer Success Manager
Optimove
שכר לא צויןTel Aviv, היברידיג׳וניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 12 שעות
You will be the main point of contact for Optimove customers, helping them use the company’s software and achieve successful outcomes. You will work with clients, project managers, and software developers on customer training, project management, and ongoing support.
מה תעשו
- Own customer relationships as the main point of contact.
- Train end users to help them get value from Optimove’s software.
- Advise customers on how to improve their use of the system.
- Manage projects and resolve crises.
- Educate customers about new and existing features.
- Support ongoing customer enablement.
דרישות
- Bachelor’s degree.
- 1–2 years of experience in relevant customer-facing roles.
- Fluent English and Hebrew, with strong presentation and communication skills.
- Strong analytical skills.
- Ability to manage multiple tasks and explain technology.
יתרון
- Experience in technology-related fields, preferably B2B SaaS.
תנאי סף
- Bachelor’s degree
- 1–2 years of experience in relevant customer-facing roles
- Fluent English and Hebrew
Customer SuccessProject ManagementCustomer TrainingCustomer Relationship ManagementAnalytical SkillsPresentation SkillsEnglishHebrew