כניסההרשמה
חזרה

Onboarding Manager SMB

Connecteam
שכר לא צויןTel Aviv District, Israel, היברידיג׳וניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 10 שעות

Lead SMB customers through onboarding, from the kickoff call to activation, and help them implement and adopt Connecteam. Deliver tailored training, guide customers toward measurable value, and work with internal teams to improve the onboarding experience.

מה תעשו

  • Manage the end-to-end onboarding process for SMB customers, from kickoff to activation
  • Deliver tailored training to help clients configure and implement Connecteam
  • Guide customers to quick wins that increase adoption
  • Identify at-risk clients and create strategies to mitigate churn
  • Collaborate with Product, Development, and Customer Success teams on customer needs
  • Optimize the onboarding process for efficiency, scalability, and customer experience

דרישות

  • Fluent spoken and written English
  • Fluent spoken and written Hebrew
  • At least 1 year of experience in SaaS onboarding, implementation, or customer-facing roles
  • Strong presentation and training skills, remotely and in person
  • Strong organization skills and ability to manage multiple onboarding projects simultaneously

יתרון

  • Experience working with SMB clients from different regions, including Israel

תנאי סף

  • Fluent spoken and written English
  • Fluent spoken and written Hebrew
  • At least 1 year of experience in SaaS onboarding, implementation, or customer-facing roles

הטבות

  • הכשרה ופיתוח מקצועי
  • אירועים חברתיים שבועיים ומסיבות בחגים
  • סביבת עבודה תומכת ומכילה
SaaS onboardingCustomer trainingCustomer implementationPresentation skillsCustomer successProject management