Technical Success Manager
JFrog
שכר לא צויןTel Aviv/ Netanya, Israel, היברידיסניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 11 שעות
You will help JFrog customers adopt the JFrog Platform, realize its value, and identify opportunities to expand their use. You will advise customers, coordinate projects, monitor platform health, and work with sales, solution engineering, and professional services teams.
מה תעשו
- Accelerate adoption of JFrog products and value realization.
- Advise customers and help create adoption and rollout plans for the JFrog Platform.
- Formulate and deliver customer projects within agreed timelines.
- Monitor customer health and platform use, and advise on best practices.
- Coordinate with sales, solution engineering, and professional services teams.
- Serve as the first point of escalation and maintain ongoing customer relationships.
דרישות
- Bachelor’s or Master’s degree in technology, business, or management.
- 7+ years of professional experience.
- 3+ years of experience in the software industry.
- Fluent English (reading, writing, and speaking).
- Ability to present technical information effectively.
יתרון
- Experience in customer success management, relationship management, delivery management, consulting, or enterprise delivery.
- Experience at SaaS companies.
תנאי סף
- Bachelor’s or Master’s degree in technology, business, or management
- 7+ years of professional experience
- 3+ years of experience in the software industry
- Fluent English (reading, writing, and speaking)
Customer Success ManagementRelationship ManagementProject DeliverySaaSTechnical PresentationsCustomer Health Monitoring