כניסההרשמה
חזרה

Junior Technical Implementation Specialist

Kaltura
שכר לא צויןIsrael, Bnei Brak, Israel, היברידיג׳וניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 11 שעות

Join Kaltura’s Professional Services delivery team to turn customer requirements into technical implementations across its products and integrations. You’ll configure and test solutions, support launches, troubleshoot issues, and work with customers and teams across regions.

מה תעשו

  • Manage implementation projects from customer requirements and scoping through configuration, testing, launch, and post-launch support.
  • Serve as a technical contact for customers and internal delivery teams.
  • Implement and troubleshoot integrations involving APIs, webhooks, SSO, email-domain services, websites, and third-party systems.
  • Use tools such as Postman, Jira, Confluence, Airtable, Git, Bitbucket, and browser developer tools to test configurations and investigate issues.
  • Manage activities across multiple projects, communicate progress, document findings, and escalate risks.
  • Help improve team documentation, templates, and processes.

דרישות

  • 1–2 years of relevant experience in technical implementation, technical support, integrations, enterprise SaaS, or another customer-facing technical role.
  • High level of spoken English and confidence communicating with customers and conducting meetings in English.
  • Foundational hands-on knowledge of APIs, HTTP, webhooks, JSON, XML, authentication, SSO/SAML, DNS, or email-domain configuration.
  • Strong troubleshooting skills and attention to detail.
  • Ability to support launches across various time zones and attend meetings with APAC, EMEA, and US teams.

יתרון

  • Experience with event technology, video platforms, AI products, enterprise SaaS, or B2B customer delivery.
  • Familiarity with Postman, Jira, Confluence, Airtable, browser developer tools, CRM platforms, or cloud administration tools.
  • Experience in a startup or fast-paced work environment.
  • A degree or practical training in computer science or a related field; proficiency in an additional European or East Asian language.

תנאי סף

  • 1–2 years of relevant experience
  • High level of spoken English
  • Ability to support launches across various time zones and attend meetings with APAC, EMEA, and US teams

הטבות

  • Hybrid, flexible work environment
  • Extended private health insurance, including mental health coverage
  • Personal and professional development programs
  • Occasional cross-company long weekends
APIsHTTPWebhooksJSONXMLSSO/SAMLPostmanTroubleshooting