IT Service Specialist -Student Position
eToro
שכר לא צויןTel Aviv District, Bnei Brak, Israel, מהמשרדג׳וניורמשרה חלקית
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 10 שעות
Provide hands-on IT support to local and remote teams, including workstation setup, user account management, and Tier 1 support. This part-time role is scheduled 2–3 times a week with flexible hours for university schedules.
מה תעשו
- Provide hands-on support for hardware, peripherals, cabling, imaging, operating systems, email, and connectivity.
- Manage user identities, permissions, and licensing in Microsoft 365, Active Directory, and Azure AD.
- Set up and maintain workstations and troubleshoot hardware issues.
- Handle ticketing, SLA tracking, vendor operations, and IT documentation.
- Provide initial Tier 1 support, including password resets and routine user inquiries.
דרישות
- Student in Computer Science, Information Systems, or a related degree, with 1–2 years remaining.
- Hands-on experience with hardware assembly, component replacement, and workstation setup.
- Solid grasp of networking protocols, Microsoft 365, and basic cloud and security concepts.
- Experience or understanding of Tier 1 support, ticketing systems, and basic technical support.
- Strong problem-solving, communication, and customer service skills.
תנאי סף
- Student in Computer Science, Information Systems, or a related degree with 1–2 years remaining
- Hands-on experience with hardware assembly, component replacement, and workstation setup
- Solid grasp of networking protocols and Microsoft 365
Microsoft 365Active DirectoryAzure ADHardware AssemblyNetworkingTier 1 SupportTicketing SystemsAI Tools