כניסההרשמה
חזרה

Senior Product Manager, AI

NICE
שכר לא צויןIsrael - Raanana, היברידיסניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 12 שעות

Lead the definition and hands-on creation of AI-native customer experience solutions across the NiCE CX platform. You will shape AI capabilities, build and validate prototypes, and guide product decisions using customer feedback and data.

מה תעשו

  • Identify customer and market problems through research, data analysis, and direct customer engagement.
  • Drive AI-first product strategy and turn validated concepts into roadmaps and strategic plans.
  • Design, prototype, and validate AI-driven product experiences.
  • Use analytics, experimentation, and model performance insights to guide product decisions.
  • Collaborate with product, engineering, and data teams.
  • Improve customer experiences through experimentation, iteration, and feedback.

דרישות

  • 5+ years of software product management experience delivering enterprise-grade cloud and/or on-prem solutions.
  • Hands-on experience working on AI-powered, data-driven, or automation-centric products.
  • Strong technical understanding and ability to prototype solutions and work with engineering and data science teams.
  • Experience influencing decisions across global stakeholders and functions.
  • Bachelor’s degree in a technical discipline such as Computer Science or Engineering.

יתרון

  • Hands-on experience using GenAI tools for prototyping, discovery, experimentation, or productivity.
  • Experience in Customer Experience, Contact Center, CCaaS, WEM, or enterprise SaaS platforms.
  • Knowledge of AI/ML concepts, including model behavior, evaluation, and lifecycle considerations.
  • Experience with cloud architectures such as AWS, Azure, or GCP.

תנאי סף

  • 5+ years of software product management experience
  • Bachelor’s degree in a technical discipline
  • Willingness to travel globally

הטבות

  • NiCE-FLEX hybrid model: 2 days in the office and 3 days of remote work each week.
  • Internal career opportunities across roles, disciplines, domains, and locations.
Product ManagementAIGenerative AIPrototypingProduct StrategyData AnalysisCustomer ExperienceCloud Architecture