חזרה

Senior Technical Writer

Cyera
שכר לא צויןTel Aviv, Tel Aviv-Yafo, Israel, מהמשרדסניורמשרה מלאה
משרה חיצונית, ההגשה באתר החברהאושר שהמשרה פתוחה לפני 11 שעות

Own documentation across multiple product areas, creating and maintaining guides, API documentation, release notes, onboarding flows, and in-product content. Work with Product, Engineering, and Customer Success to explain complex systems clearly and improve documentation using AI tools, automation, and user insights.

מה תעשו

  • Own end-to-end documentation for multiple product domains and work with several PMs across rapid release cycles.
  • Create and maintain user guides, API docs, release notes, onboarding flows, and in-product microcopy.
  • Use AI tools and automation to improve writing, editing, research, and documentation workflows.
  • Collaborate with Product, Engineering, and Customer Success to turn technical concepts into clear content.
  • Use analytics and user behavior insights to improve documentation effectiveness and user experience.
  • Set documentation standards and improve structured authoring and review processes.

דרישות

  • 6+ years of experience as a Technical Writer in B2B SaaS or enterprise software.
  • Strong technical proficiency and ability to document complex systems.
  • Experience using AI tools in documentation workflows and analytics or user behavior insights to improve content.
  • Experience with structured authoring such as Markdown, HTML, or XML, and modern documentation tools.
  • Native or near-native English proficiency and Hebrew proficiency.

יתרון

  • Familiarity with knowledge base platforms such as Zendesk Guide.
  • CSS/HTML.
  • Experience in cybersecurity or with data-driven products.
  • Experience with translation management.

תנאי סף

  • 6+ years of experience as a Technical Writer in B2B SaaS or enterprise software
  • Native or near-native English proficiency
  • Hebrew proficiency
  • Onsite work in Tel Aviv
Technical WritingMarkdownHTMLXMLAI ToolsDocumentation AnalyticsAPI DocumentationTechnical Communication